TikTok is a short video-uploading platform with over one billion users worldwide. Using the TikTok app, you can watch and create fun and informative short videos. But in some cases, you may experience the problem of TikTok keeps crashing. Although this problem is annoying, the solution is very simple.
Common Reasons for TikTok Crashing
1. Outdated App Version
If you’re using an outdated version of TikTok, it can cause the app to crash or malfunction. Make sure you have the latest version of TikTok installed on your device.
2. Low Memory or Storage Space
TikTok requires a significant amount of memory and storage space to run smoothly. If your device is low on memory or storage space, it can cause the app to crash.
3. Network Connectivity Issues
Poor network connectivity or unstable internet connection can also cause TikTok to crash. Make sure you have a stable internet connection before using the app.
4. Incompatible Device
TikTok may not be compatible with some devices. Make sure your device is compatible with the latest version of TikTok.
5. Software or Firmware Issues
If your device has outdated software or firmware, it can cause TikTok to crash. Make sure your device’s software and firmware are up-to-date.
How to Fix TikTok Keeps Crashing?
Now that we’ve gone over some common reasons for TikTok crashing, let’s dive into the solutions that can help fix the issue.
1. Update TikTok
Make sure you have the latest version of TikTok installed on your device. You can check for updates in the App Store or Google Play Store.
2. Clear TikTok Cache and Data
Clearing the cache and data of TikTok can help resolve app issues. To do this, go to your device’s Settings, then Apps or Application Manager, find TikTok, and clear the cache and data. But clearing the app’s data will delete all the videos you downloaded on TikTok. You will also be logged out of the account you are logged into. In short, if you do not know your TikTok account password and you have downloaded important videos, skip this step.
3. Free Up Storage Space
If your device is low on storage space, you can free up some space by deleting unnecessary files, apps, or photos. You can also move your files to an external storage device, or cloud storage or you can use an SD card.
4. Restart Your Device
Sometimes, restarting your device can help resolve app issues. Turn off your device, wait a few seconds, then turn it back on.
5. Reset App Preferences
Resetting app preferences can help resolve app issues. Go to your device’s Settings, then Apps or Application Manager, find Reset App Preferences, and tap on it.
6. Uninstall and Reinstall TikTok
Uninstalling and reinstalling TikTok can help resolve app issues. To do this, go to your device’s Settings, then Apps or Application Manager, find TikTok, and uninstall it. Then, reinstall the app from the App Store or Google Play Store.
7. Check Network Connectivity
Make sure you have a stable internet connection before using TikTok. You can also try resetting your network settings to resolve any connectivity issues. To test your internet speed, you can use websites like Fast.com and SpeedTest.net.
8. Use TikTok on Compatible Devices
Make sure your device is compatible with the latest version of TikTok. You can check the app’s compatibility requirements in the App Store or Google Play Store. In 2023, TikTok wants Android 5.0+ and Apple devices to require iOS 11+. If your smartphone or tablet cannot meet these requirements, it is not possible to use the TikTok application.
9. Update Your Device’s Software and Firmware
Make sure your device’s software and firmware are up-to-date. You can check for updates in your device’s settings.
In conclusion, TikTok crashing on your device can be frustrating, but there are many solutions available to help resolve the issue. By following the steps outlined in this guide, you can get your TikTok up and running smoothly again.